Why Computer Telephony?

360CompuTel provides intuitive and easy to use software that enables users (with the proper permissions) to have a full access and control of the Business Phone System using a PC. That enables your business to integrate the phone system with the Enterprise Information System. Computer technology allows for tremendous customization, so businesses can have a user interface and work environment that is optimized for the business needs.

Examples of usage: record phone calls and have them in the Customer Relationship Management (CRM) application that your business is currently using. Another example is to enable transactions and account inquiries over the phone for authenticated customers.